Booking Policy

Whiper Kiddies Salon

At Whiper Kiddies Salon, we value your time and strive to provide every child with the best possible braiding experience. Please review our booking policy below before scheduling an appointment.

  1. Appointments

All services are by appointment only. We recommend booking in advance to secure your preferred date and time. Walk-ins may be accommodated based on availability.

  1. Deposits

A non-refundable deposit may be required to secure your booking.

  • The deposit confirms your appointment slot.
  • The deposit will be deducted from the total service cost.
  • Appointments are not confirmed until the deposit is received.
  1. Cancellations & Rescheduling

We require at least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations made less than 24 hours before the appointment may result in the loss of your deposit.
  • Repeated last-minute cancellations may require full payment upfront for future bookings.
  1. Late Arrivals

Please arrive on time for your appointment. 15 minutes late will result in a fine of R20, 16-25 minutes is R50 fine. Being later than 30 minutes will result in your appointment being cancelled and a fee of R100 being charged to reschedule to another day.

  1. Hair Preparation

For best results:

  • Hair should be clean and free from heavy oils or product build up.
  • Hair should be detangled before arrival unless a wash and detangle service has been booked.
    Additional fees may apply if extra preparation time is required.

 

  1. Child Comfort & Behaviour

We prioritise a safe and calm environment for all children.

  • Parents or guardians must remain reachable during the appointment.
  • If a child becomes extremely distressed or uncomfortable, we reserve the right to pause or discontinue the service.
  1. Payments

Full payment is required immediately after the service is completed. We accept:
EFT to our Business account.

  1. Satisfaction Policy

Your satisfaction is important to us. If you are unhappy with your child’s hairstyle, please notify us within 24 hours so we can assess and address the concern.